Description

• Devise, arrange and promote holidays and travel options.
• Sell holiday and travel products to customers
• Ability to tailor make and plan tour costings
• Improving our scope of tour packages
• Work with hotels, airlines and other transport companies
• Assist in planning holidays or complex tailor made itineraries for clients.

Key Responsibilities

• Liaising with international partners to create and find attractive tour packages departing from Nigeria.
• Updating tour packages in real time via our website and on our brochures.
• Visiting local attractions to ascertain accommodation quality and suitability.
• Liaising with coach operators, airlines, hoteliers and resort reps.
• Make professional and accurate travel arrangements for clients including air, car, hotel, and ground transportation reservations
• Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
• Compute cost of travel and accommodations, using carrier tariff books, and hotel rate books, or quote package tour’s costs.
• Follow the company’s procedures, account guidelines and customer service standards in the areas of: making travel arrangements, and building Passenger Name Records (PNRs) and profiles.
• Plan, describe, arrange, and sell the itinerary tour packages and promotional travel incentives we offer.
• Provide industry updates as well as airline promotions to clients.
• Offer and provide travel insurance to customers.
• Provide customer with TravelSafe Global Tours brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
• Maintain awareness and adherence to our clients’ procedures, programs, and policy guidelines.
• Consistent application of TravelSafe Global Tours’s practices and programs.
• Engage in the preparation of sales budget weekly.
• Perform any other related duties as assigned.

Qualifications

• Travel Consulting, Travel Management, and Travel Arrangements skills
• Customer Service and Reservations skills
• Excellent communication and interpersonal skills
• Attention to detail and organizational skills
• Knowledge of visa regulations and procedures
• At least 2 years experience in a similar role is required
• HND/BSc in Hospitality, Tourism, or related field

Job Type

Full-Time - Hybrid (3-days on-site, 2-days remote)

Location

Abuja

Remuneration (80,000 - 150,000)

Application Method: Submit your resume to hr@travelsafeglobaltours.com OR Click the button at the end of this page to apply online.

We are looking for a dynamic Sales Executive to join our sales team. The role focuses on lead generation and conversion, building client relationships, and achieving sales targets. The candidate must be hard-working, knowledgeable, and target-oriented with an extensive successful sales record.

Minimum Qualification: HND/Degree
• Experience Level : Intermediate level
• Experience Length : 3 years

Job Description/Requirements

Responsibilities:
• Increase sales by advertising our brand, new products, tour packages and establishing relationships with existing prospects as well as new potential customers to obtain their constant patronage.
• Actively seek out new sales opportunities through cold calling, networking, promotions and social media, propose potential business deals by contacting potential partners, discovering, and exploring opportunities.
• Monitoring and management of all existing and new accounts to ensure high levels of customer satisfaction, including debt recovery/collection or credit collection.
• Business Development Activities; assist in proposal writing and reviews, pitch writing and reviews, and provide consistent client engagement and client management across new and existing client portfolios.
• Attend various trade shows, seminars, and conferences to promote the Organization and its products.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.
• Identify trendsetter ideas by researching industry and related events, publications, and announcements, tracking individual contributors and their accomplishments.
• Responsible for closing new business deals by communicating with current prospects, developing and negotiating contracts, and integrating contract requirements with business operations.
• Achievement of monthly/quarterly/yearly sales targets
• Excellent customer service satisfaction at all times
• Provide feedback on existing products to Sales & Marketing heads for future modifications and enhancements.

Requirements:
• HND/Degree or equivalent Master’s degree in relevant Discipline Related Travel and Tourism Certifications
• Minimum of 3 years of proven work experience as a sales and marketing executive in the travel or banking industry.
• Proficiency in sales, travel insurance , and online booking systems
• Knowledge of modern marketing techniques
• High-level communication and networking skills
• A passion for sales.
• Understanding of commercial trends and marketing strategies
• Good project management skills
• Excellent interpersonal skills
• Ability to work well under pressure

Job Type

Full-Time - Hybrid (3-days on-site, 2-days remote)

Location

Abuja

Remuneration (150,000 - 250,000)

Application Method: Submit your resume to hr@travelsafeglobaltours.com OR Click the button at the end of this page to apply online

Job Brief

• We are looking for qualified candidate who will be responsible for providing exceptional customer service to our clients and resolving their inquiries and complaints in a timely and professional manner.

Responsibilities

• Provide a friendly & Conducive atmosphere for our clients
• Provide exceptional customer service to clients through various communication channels, including phone, email, and chat
• Stay up-to-date on product and service offerings and provide relevant information to clients
• Work collaboratively with other team members to ensure that customer needs are met
• Resolve client inquiries and complaints in a timely and professional manner, following established procedures and guidelines
• Maintain accurate records of client interactions, including inquiries, complaints, and resolutions
• Identify and escalate complex or unresolved issues to the appropriate team members
• Participate in training and professional development programs to enhance knowledge and skills

Requirements

• HND/B.Sc in any relevant field
• 1- 2 years of experience in a customer service,administrative role or front desk.
• Excellent communication skills, with the ability to communicate clearly and effectively both verbally and in writing
• Strong problem-solving skills with the ability to think creatively and find solutions to complex issues
• Strong customer focus with the ability to provide exceptional service to clients
• Ability to work well under pressure and in a fast-paced environment
• Proficient in MS Word or any other computer skills eg. (Simple Graphics Design) and other software/application
• Previous experience in a travels & tours organization is an added advantage

Job Type

Full-Time - Hybrid (3-days on-site, 2-days remote)

Location

Abuja

Remuneration (65,000 - 120,000)

Application Method: Submit your resume to hr@travelsafeglobaltours.com OR Click the button at the end of this page to apply online